Contact Sanitaria

We're Here to Help

Have a question about a bathroom fitting, need help choosing the right product, or want an update on your order? Get in touch with Sanitaria.

We understand that choosing bathroom fittings involves more than just finding the right design. Product specifications, plumbing compatibility, finish, availability and delivery all matter. Our team is here to help you find the information you need before and after placing your order.

Whether you're shopping for Hindware faucets, wall mixers, basin mixers, health faucets, showers, drains or bathroom accessories, please send us your query using the contact form below.

How Can We Help You?

Product Enquiries

Need help identifying a product or understanding its specifications? Share the product name, catalogue number or product page link, and tell us what you would like to know.

Order and Delivery Support

For questions about an existing order, dispatch, delivery estimates or tracking, include your order number so we can identify your purchase.

Product Compatibility

Looking for a replacement fitting or an exposed part compatible with an existing concealed body? Share the model or catalogue number and any relevant product details so we can help you identify the information you need.

Returns, Damaged Products and After-Sales Queries

If you have received a damaged or incorrect product, or need help with a return or another after-sales matter, contact us with your order number and a description of the issue. Photographs of the product and packaging may help us understand your concern.

Send Us a Message

Please complete the contact form below with your details and a clear description of your query. Include your order number for order-related questions or the product link for product enquiries.

Providing accurate information will help us understand your request and respond more effectively.

We look forward to helping you with your Sanitaria shopping experience.

 

CONTACT FAQs

FREQUENTLY ASKED QUESTIONS

How can I enquire about a product on Sanitaria?

Send us the product name, catalogue number or product page link, along with your question. Include any relevant details about the finish, dimensions or intended use.

How can I ask about an existing order?

Contact us with your order number and the email address used to place the order. This will help us identify the purchase and understand your query.

What should I do if a product arrives damaged?

Contact us promptly with your order number and clear photographs or videos showing the product and packaging. We will guide you through the applicable process under our policy.

Can Sanitaria help me find a compatible replacement fitting?

We can help you review the available product information. Share the existing fitting's brand, model or catalogue number and, where possible, the details of the replacement you need. Please confirm technical compatibility before installation.

Where can I find information about shipping and returns?

Please refer to the relevant shipping, delivery and returns policies on our website. If you need clarification about a particular order or product, send us a message through the contact form.

Thank You for Choosing Sanitaria

We're committed to making your experience of shopping for bathroom fittings online as clear and convenient as possible. Thank you for considering Sanitaria for your bathroom and home improvement needs.

REACH OUT TO US

CONTACT US FOR ANY QUESTIONS